Protection and hygiene

Corona rules of the game

Going to the opera...safely!
Dear audience,

We are performing again, and look forward to your visit! Because we care about your health, and the health of our employees, we would like to point out our special hygiene and protection measures. We follow the current regulations of the Berlin Senate, and want to contribute to the containment of the Coronavirus. We do our best to accommodate the current circumstances. Therefore, we ask you to check our website immediately before your visit to the opera for possible changes at short notice.
Please purchase your tickets in advance.
Personalize your tickets with the correct contact information.
Provide proof of your “GGG” status.
It is compulsory to wear a medical mask (so-called surgical mask) or an FFP2 mask.
Keep your distance from others and follow the adapted seating plan.
How are you feeling today? Please stay home if you’re feeling ill.
Find out about testing and mask regulations for children and adolescents on this page.
Purchase your Tickets in Advance
If possible, please purchase your tickets in advance to avoid the wait and the crowds at the box office. You can obtain tickets online, by phone at +49 (0) 30 47 99 74 00, by e-mail ankarten@komische-oper-berlin.de or in person at our opera box office at Unter den Linden 41, 10117 Berlin.

Collection of your contact data and identification
Collecting your contact details is an important means of containing Coronavirus infections, and is therefore a prerequisite for attending an event.
The current hygiene guidelines of the Berlin Senate offers two options for this:
1. Check in with the “Corona-Warn” app or the “luca” app.
The Komische Oper Berlin provides a QR code that can be scanned directly at the entrance via the “Corona-Warn” app or the “luca” app before the start of the event. All necessary data (such as location of the event, date and length of stay) will be stored locally, encoded on your smartphone, and will not be transmitted to the organizer.
2. Fill out the contact tracking form, and bring a printed copy of the completed form with you.

Bring the following Contact Tracking Form with you to the performance visit:
You may also obtain the form at our Opera Box Office.
Please fill in your name, date of birth, mailing address, phone number and email address. Your information will be received by our staff and kept securely for a period of two weeks. It will be used solely for the purpose of tracking possible chains of infection and, upon request, will be shared only with the Health Department and not with third parties.
If you are giving a ticket as a gift or getting one for someone else, that person must also do a check-in via one of the Corona apps, or fill out a Contact Tracking Form to ensure complete tracking of all tickets.
On the evening of the event, you are required to carry your ID and show it to the evening attendant.

Please note our adapted seating plan
To ensure the necessary distance between visitors in the performance hall, we have reduced the number of available seats. There is a distance of 1 meter between you and other visitors. Outside the performance hall we ask you to keep a distance of 1.5 meters. For technical reasons, you can only book single and double seats in the webshop. However, if you would like up to four contiguous tickets, please contact us by phone at +49 (0) 30 47 99 74 00, by e-mail at karten@komische-oper-berlin.de or in person at our Opera Box Office at Unter den Linden 41, 10117 Berlin. Please note that holders of contiguous seats should generally belong to one household only.

Arrive early
In order to ensure that your visit to the opera is a relaxed and smooth experience, we adapt our procedures to the current situation as well as possible. However, delays cannot be ruled out, so we request that you arrive as early as possible. The opera house opens 1 hour before the performance begins.

Provide proof of your “GGG" status
In order to gain admission to the Komische Oper Berlin, you must be considered tested, recovered, or fully vaccinated (“GGG”) according to Senate guidelines. This includes either proof of a negative test (antigen or PCR) no more than 24 hours old, proof of recovery (positive PCR test at least 28 days and no more than six months ago), or proof of a full Corona vaccination that occurred at least 14 days ago. Short-term, on-site testing is not available.

Rules for children and adolescents
According to the current Infection Protection Measures Ordinance of the Berlin Senate, there is no obligation to test children under the age of 6. Pupils who are subject to regular testing as part of their school attendance are requested to present photo identification (passport, student ID, BVG card, or similar identification card). Nevertheless, we generally recommend that all guests who have not been vaccinated or have not recovered from the Corona virus take a test before visiting the Komische Oper Berlin. Youth who are not required to attend school (16 years of age and older) are subject to the “GGG” verification requirement.
Children over 4 years of age are required to wear a medical mask (so-called OP mask or FFP2 mask). Children under 4 years of age are recommended to wear a medical mask. The mask can be taken off once you have reached your seat. If you do not have a medical mask for your child, our evening staff will be happy to help.

Please note that we are obliged to ensure the possibility of contact tracking of all cardholders (via a corresponding app or the contact data form). This means that the contact details of children attending our performances must also be traceable.

Ventilation
The Komische Oper Berlin has a mechanical ventilation system. It easily ensures the air exchange required by the current Senate regulation. The capacity of the system would be sufficient for an event with up to 6,000 visitors*.

Wear a mouth and nose covering
In the Komische Oper Berlin, it is compulsory to wear a medical mask (a so-called OP mask or FFP2 mask). During the performance, you may remove the mask. As soon as you leave your seat, it is mandatory to wear a medical mask. The use of other masks, so-called community masks, face shields or others is excluded at this time due to the general requirements of the Infection Protection Act. If you have forgotten your mouth and nose covering, an FFP2 mask is available for purchase in the opera house.
If you have any questions or concerns about mandatory masks (or other hygiene measures), the evening staff will be happy to assist you.

Observe the distance and hygiene regulations
Please keep a sufficient distance from other visitors and our staff in all areas, and observe the sneezing and coughing etiquette. Dispensers for hand disinfectant are available throughout the opera house. Of course, areas with intensive hand contact, including the sanitary facilities, are cleaned thoroughly and repeatedly. Markings in the entrance area and at the checkroom, as well as adapted routing, are designed to ensure your safe stay. Ventilation in all rooms of the Komische Oper Berlin is adequate and complies with the prescribed DIN requirements.

Take advantage of our offers online
In view of the applicable distance regulations, we are unfortunately unable to offer you pre-performance introductions in our foyer at this time. Instead, listen to our free audio introductions on our website! You can find the audio introductions on the respective production page of the performance you are attending. Also, please note that our translation facility is currently unavailable. Unfortunately, the blocking of individual seats does not allow the use of the individual subtitle displays. Should you wish to take a look at the program booklet, you can also do so online.

Stay home if you are feeling ill
If you experience symptoms that may indicate an infection with the Coronavirus (including cough, fever, cold, sore throat), you must stay home and may not attend our performances! This also applies to people in whom Covid-19 has been detected or who have been in contact with Covid-19 infected persons (detected or suspected) within the last 14 days. Of course, we will refund your ticket price in full in this case. This does not apply to people who have occupational contact with Covid-19 patients. Please be aware of your responsibility!

We recommend using the “Corona-Warn” app or the “luca” app.

We have summarized the circumstantial changes to your opera visit on this page. We look forward to welcoming you back to the Opera House, and wish you a stimulating performance. If you have any questions, please do not hesitate to contact our staff.

Your Komische Oper Berlin


Call Center
Phone +49 (0) 30 47 99 74 00
E-Mail karten@komische-oper-berlin.de
Mon–Sat 9:00–20:00
Sun- & holiday 14:00–20:00
Opera Ticket Office
Unter den Linden 41
10117 Berlin
Mon–Sat 11:00–19:00
Sun- & holidays 13:00–16:00
Box office
Main entrance
Behrenstraße 55 - 57
10117 Berlin

Tickets for evening performances go on sale 1 hour before the curtain goes up. Tickets for chamber concerts and late-night concerts go on sale 1/2 hour before the performance.